Refund Policy
You may request a refund within 7 days of a payment:
- If none of the credits from that payment have been used, we refund the payment in full.
- If some credits have been used, we refund the unused portion — the amount is reduced in proportion to the credits already consumed.
To request a refund, email support@videodance.co with the email on your account and your order number (shown under Account → Orders). Requests are reviewed and answered by email, and approved refunds go back to the original payment method.
A payment is no longer refundable after the 7-day window, or once all of its credits have been used. This page and the FAQ describe the same policy.