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Refund Policy

You may request a refund within 7 days of a payment:

  • If none of the credits from that payment have been used, we refund the payment in full.
  • If some credits have been used, we refund the unused portion — the amount is reduced in proportion to the credits already consumed.

To request a refund, email support@videodance.co with the email on your account and your order number (shown under Account → Orders). Requests are reviewed and answered by email, and approved refunds go back to the original payment method.

A payment is no longer refundable after the 7-day window, or once all of its credits have been used. This page and the FAQ describe the same policy.